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Customer Testimonials

"I was very impressed with the service, and with the time the salesman and everyone else involved explaining all of the details on the service. Thank you and happy holidays."

Dan and Laura - Covington

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"Very impressive service... Professional teamwork."

Charles - Bond Hill

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"Both the installer and service technician were professional, extremely knowledgeable and very helpful in helping us understand the system+installing the system. We always & will continue to ask for the same installer and technician."

Dave and April - Liberty Township

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"The technician was very professional and thorough in doing the work. The house was built in 1960 and he ducts had never been cleaned. Believe me, it was a dirty job. He cleaned everything up. I was able to get my house ready for Christmas - thank you. "

Sharon - Sharonville

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"Everybody was superb - professional, polite, considerate. We could not have wished for better quality, service and results."

Robert & Susan - Bond Hill

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"The installer and other technicians went well beyond normal expectations to complete this job. I will be happy to recommend your company based on this experience."

Ronald - Blue Ash

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"My expectations have been exceeded thus far. Great experience from consultation/estimate to installation - both were great! Thanks for fast turnaround, and giving me confidence in your technician to be able to be away from home for the duration of installation. Fantastic experience!"

Stacy - Hyde Park

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"I commend your staff and company. You all were highly professional! Please convey my "thanks" and a "job well done". All other HVAC companies would do well to take lessons from your company."

Steve - Hamilton

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"The installers were great! The job was difficult and everything looks wonderful and works fine. As far as clean-up is concerned. You wouldn't have known that they were in our house. "

Ron - Anderson

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"The installation technician was friendly, courteous, and did a very good job. He explained what he was doing... We are very pleased."

Terri - Blue Ash

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"I would like to complement your company on your employees. They are very courteous and knowledgeable. Keep up the great work."

Mr. Williams - Norwood

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"The installation technician was an absolute pleasure to have in my home. He took metal fabricating from a skill to an art form..."

Charles - Cincinnati

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"I'm never disappointed with Apollo."

Barbara - Anderson

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"I never feel insecure, unsafe, or ripped off. Your service to me is excellent."

Annie - Bond Hill

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"We appreciate the timeliness and professionalism of your technicians. Their friendliness and explanation appreciate the decision to call Apollo."

Tim - Mt. Washington

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"I am so very impressed with how cool the house is at 75 degrees. In the past I had to set it at 65 to have it this comfortable. Your team was a pleasure to be around and they were very understanding."

Martha - Cincinnati

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"The team arrived promptly as scheduled. They introduced themselves, presented his business card and went right to work. He is steady, very professional and polite. I am very pleased with the work."

Arthur - Cincinnati

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"Spending money on a furnace is never fun-but your team softened the blow and made it a pleasant experience. No buyer's remorse on my end."

Rick - Anderson

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"The technicians were well satisfactory. They were very courteous to me. The team worked hard and long. They sure new what they were doing and talked about."

Christine - Norwood

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"Both technicians were very respectful, courteous, on time, and knowledgeable and efficient in their installation of my new Apollo 2.5 ton air conditioner.

Thanks guys!"

William - Lebanon

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"Have always appreciated the terrific service we get from you."

Mike and Carol - Loveland

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"Courteous workman; installation excellent. Instructions on operation clear."

H.C. - Eden Park

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"As a professional team, the technicians went above and beyond the "above average" service I had hoped for. They are almost the "perfectionists" that my husband and I are and could answer any question we had- cheerfully and with great patience. Their skills were top notch. Our start up technician was the same. We are so pleased with their services."

Diane - Mt. Adams

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"Thank you so much for the work you did in installing my furnace. Everybody involved was so nice the work they did was excellent. The furnace is really nice. I just want the Apollo team to know that they did a beautiful job and I would recommend Apollo Heating and Cooling any day. "

Wanda - Bond Hill

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"The installation technician is a very hard worker and very good at the work he does. We thank him for doing such a nice job"

John - Cincinnati

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"Apollo is quite simply the best! Thanks for making the new furnace installation a pleasant experience."

Phillip - St. Bernard

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"It was obvious to me that the guys took an interest in the job. With an eye for detail and respect for my belongings. They kept in touch throughout the installation and did a great job."

Susan - Silverton

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"Every Apollo representative (salesman, installer, start-up technician) stated that my satisfaction was paramount. This consistent focus on the customer confirms that I made the right decision to choose Apollo. "

Bill - Hyde Park

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"The technicians did a really good job of cleaning up when the job was finished, leaving the basement cleaner and more orderly than it was at the start. Everyone we dealt with at Apollo was very courteous and very helpful."

Bob - North College Hill

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"I recommend Apollo to anyone I know who needs HVAC work. Too bad they don't always listen - their loss! Keep up the good work."

Donna - Fairfield

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"The installation team was the nicest. They explained everything to me when I asked a question. My thanks to everyone."

Fannie - Cincinnati

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"Excellent service + products. Kudos to the installer. He did an outstanding job, you have an A+ company!"

Richard - Cincinnati

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"Excellent job, thanks very much! I'll be even more thankful when my next Duke bill comes in, and next summer when I start using my A/C."

Marvin - Blue Ash

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"As always, I'm so pleased to be an Apollo customer! The installer used drop cloths, swept thoroughly and did a very careful installation work! He even swept leaves from my garage floor. He (and all the other gentlemen who were here today) worked as a team and clearly wanted to make certain that they did a professional job! They were here from 7:30 am until 6:50 pm and did not even take a break for lunch. Superb work!!"

Barbara - Sharonville

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"Technicians were prompt. I was not able to stay at home during the day and they left the house clean and neat. "

Susan - Wyoming

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"The installer did an outstanding job on the installation of my new propane-fired furnace. Extremely nice, courteous, professional, neat & completely competent and knowledgeable about the product and work completed. A+++"

David - Withamsville

"I thought the installers were very nice and courteous. I would recommend them to anyone. I appreciated the way they talked and handled themselves"

Nezzie - Blue Ash

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"Excellent work, especially cleaning up! Thanks! Will spread the word of your great work!"

Alli - Cincinnati

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"Fast Service.
Worked hard the whole time.
No Mess.
Technician explained operation/system use very well!
Thanks"

Sarah - Mt. Healthy

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"The response was excellent. Everyone was courteous and responsive. I certainly would recommend you to my friends."

Marian - Western Hills

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"Everyone from the comfort consultant down to the installation team were professional, thorough, and friendly. A quality job was completed at a fair price"

Scott - Glendale

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"The service I received was excellent. Apollo told me how long it would take and they were accurate. The follow-up technician was very detail oriented and gave me good instructions on operating the new system."

Mike - Lawrenceburg, IN

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“Both your office staff and service department are very courteous and helpful. I will highly recommend your company to other.”

Edna - College Hill

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"Everything was done promptly and cheerfully with patience and as promised. Thank you."

Jean - Blue Ash

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"Everything was great. We really appreciate the quick response. The installation was extremely well done. The A/C works beautifully!!!"

Bruce - Mt. Lookout

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"The two installers who greeted me were very professional. They did an excellent job of placing the vents- they look wonderful. They also thoroughly cleaned up."

Anne - Hamilton

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"Thank you for the effort and work on my heating and cooling system. It is great to have every room at the same temperature and to have a system that is working. Thank you so much."

Marjorie - Mason

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"Today was my lucky day – not only were you here fast but had the parts on the truck and it didn’t cost anything. Call covered under my gold plan."

Karen - Norwood

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"All was done quickly and well. We've been pleased with the service Apollo has given us."

Michael - Blue Ash

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"Very personal, good customer service, friendly professional and neat."

Kevin - Avondale

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"Over the years, every service technician from Apollo has been excellent. Today, the technician was truly outstanding."

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"The technician was very nice and pleasant to deal with! Very patient explaining all my questions and thorough. Thank you!"

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"Since we have had a service plan covering the service on the furnace and water heater there has not been a need to call for service for the rest of the year."

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"The gentlemen were friendly, courteous and professional. They did a great job!! Would recommend to everyone!!"

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"We always recommend your company to everyone we know. We are very happy with your company."

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"Extremely polite and very neat while working."

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"Have only used Apollo. I am completely satisfied with the expertise of your technical staff."

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"I appreciate the quick turnaround in getting my new furnace and heat pump installed."

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"Apollo did an excellent job on the furnace. The service man checked everything and made sure all wiring was done correctly."

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"I am very pleased with the installation of my new furnace! Thanks"

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"This is a big “thank you” for being there and doing such a satisfactory job on our complete needs recently. Also really loved and appreciated the beautiful spring flower arrangement. It was a very welcomed gift."

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"The installer was very thorough at his job. I’m a person that watches a lot of what people are doing when they are in my home and I must say I was very impressed with his work."

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"Apollo’s tech really diagnosed the problem. He was the first tech we had who cared about solving the ongoing problem with the furnace."

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"Having been in the building trades for 38 years, I know a quality installation when I see it. This was quality."

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"We were particularly impressed that Apollo did not try to ‘oversell’ – even with 92-degree temperatures!"

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"Reliable company. They do what they promise. I’ve been satisfied, and if you’re satisfied why go anywhere else."

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"The system Apollo installed lowered our energy bills by a third. How can we not be happy with that?"

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"I would recommend Apollo because it’s a good company with people who pay attention to their customers."

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"I can’t believe what a difference this has made in my house. It’s much more comfortable in the summer and with a higher setting on the thermostat. I should have done this years ago."

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"Very impressive! I am not easily pleased with service levels—but your sales and service were outstanding! I will use Apollo on future requests (I have another furnace) and will definitely recommend to family and friends. Not the cheapest, but worth every cent. Thanks!"

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"Punctual even with two or three inches of snow on the ground."

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"All the personnel were courteous. One installer even went and got our mail from the mailbox. This was really appreciated as our driveway was ice."

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"We were anticipating a real mess. However, the installers did a wonderful job cleaning up at the end of each day. They kept the materials storage area in good order throughout the job…showed up each day on time and the job went exactly as represented to us. Thank you for a truly professional experience."

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"They did and excellent job on the furnace. They worked well together. The serviceman checked everything during the factory start-up."

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"I have never been treated better. I have already recommended your company and I will soon use you again!!! Thank you so very much!"

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"We have been very satisfied since we came into contact with Apollo."

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"In May, 1998 our a/c broke down. My wife was home dying of cancer and I wanted to make her as comfortable as I could. In spite of your busy schedule, your people came out and fixed the a/c. I will forever be grateful to you folks at Apollo."

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"Excellent people in all areas."

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"What brought me to your company was the quick response when my furnace went out."

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"The knowledge shown by Apollo was #1 reason for choosing your company."

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"Thank you so much for taking the time and effort to analyze our boiler problem – and then (most important) to resolve it!"

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"The technician had the vision and inventiveness to install a heat pump, replacing our regular heating and a/c."

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"Wouldn’t even consider another company – employees tops!!! Service tops!!!"

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"Great work. Keep up the reliable and friendly service, and I’m your customer for life!!"

 
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